• Name, contact details (email, phone number, address)

• Payment details for processing transactions

• Identification documents for verification purposes

• Booking history and preferences

• Communication records between you and our hotel

• To process and manage hotel reservations

• To verify identity and prevent fraud

• To communicate with you regarding bookings, payments, and customer support

• To improve our services and personalise guest experiences

• To comply with legal obligations

• We implement appropriate security measures to protect your personal data.

• Access to personal data is restricted to authorised personnel only.

• While we strive to protect your data, no system is 100% secure, and we cannot guarantee absolute security.

• Legal authorities if required by law

• Payment processors to facilitate transactions

• Service providers assisting in hotel operations and maintenance

• We retain your data only as long as necessary to fulfill the purposes outlined in this policy.

• When no longer needed, data is securely deleted or anonymised.

• Request access to your personal data

• Correct inaccurate or incomplete data

• Request deletion of your data, subject to legal and contractual obligations

• Withdraw consent for certain processing activities

• Our website may use cookies to enhance user experience.

• You can manage cookie preferences in your browser settings.

​We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant updates may be communicated directly.

For questions or requests regarding this Privacy Policy, contact us at: stellar.sanctuaries@gmail.com

By booking with us, you acknowledge that you have read and agree to this Privacy Policy.